My orca case arrived missing the base. I asked for a replacement and customer service was able to make that happen for me. Would purchase from again.
Looks like one of Big Red’s drones dropped the ball — or in this case, the base. No worries though, because the Chief Engineer has already deployed a replacement that’s on its way to you now. Sometimes mistakes happen, but the Crystal Fortress always has you covered (literally!).
I've had so many different miniature carriers over the years and this is the first one that satisfies all of the needs for protection, display and organization. I like being able to have a display of just my WH40K combat patrol within my broader army, being able to display my command characters and just change it up for what I want to see. Overall, just fantastic. Now that I've built one, I know how to do more of them (regrettably, I also managed to break a section when, in my enthusiasm to assemble a tray, I put it together before putting down the layouts and managed to crack some bits when I took it apart (completely my fault). However, the design of the case is so good, it's neither noticeable nor impacts the functions. Really great product!
Joe,
Thanks for the stellar review! Please reach out to us and we will take care of your cracked parts. Big Red has you covered!!!
I've had so many different miniature carriers over the years and this is the first one that satisfies all of the needs for protection, display and organization. I like being able to have a display of just my WH40K combat patrol within my broader army, being able to display my command characters and just change it up for what I want to see. Overall, just fantastic. Now that I've built one, I know how to do more of them (regrettably, I also managed to break a section when, in my enthusiasm to assemble a tray, I put it together before putting down the layouts and managed to crack some bits when I took it apart (completely my fault). However, the design of the case is so good, it's neither noticeable nor impacts the functions. Really great product!
Joe!
At last — the carrier worthy of your warriors. Hearing that the Transport Box nails protection, display, and organization in one go is music to Big Red’s ears (and his oversized shoulder pads). We love that you can spotlight your patrols and heroes however the battle demands.
My husband’s little guys were sitting on our shoe shelves for months, worried about dust sitting on it before he even paints them. I researched for days and weeks, and I finally found crystal fortress. Seriously I cannot be happier with the result. Also assembling process was so much fun for me, I want to buy more so I can build more. Hahaha!!
Eileen!
Dust never stood a chance. Your husband’s minis are safe inside the Humpback, and you unlocked the real secret of Crystal Fortress: assembly is as fun as the display. We can’t wait to see those little heroes when they’re painted — rally the army on Instagram with #CrystalFortress so Big Red can salute them properly.
Stay shiny,
Big Red & the Fortress Crew
Finally these guys have this flawless house they deserve
Your minis just got the penthouse suite. The Orca Case is built like a fortress for a reason — flawless, worthy, and ready to keep those little legends safe. When they’re standing tall in their new home, show them off with #CrystalFortress so Big Red can salute their victory.