My orca case arrived missing the base. I asked for a replacement and customer service was able to make that happen for me. Would purchase from again.
Looks like one of Big Red’s drones dropped the ball — or in this case, the base. No worries though, because the Chief Engineer has already deployed a replacement that’s on its way to you now. Sometimes mistakes happen, but the Crystal Fortress always has you covered (literally!).
I've had so many different miniature carriers over the years and this is the first one that satisfies all of the needs for protection, display and organization. I like being able to have a display of just my WH40K combat patrol within my broader army, being able to display my command characters and just change it up for what I want to see. Overall, just fantastic. Now that I've built one, I know how to do more of them (regrettably, I also managed to break a section when, in my enthusiasm to assemble a tray, I put it together before putting down the layouts and managed to crack some bits when I took it apart (completely my fault). However, the design of the case is so good, it's neither noticeable nor impacts the functions. Really great product!
Joe,
Thanks for the stellar review! Please reach out to us and we will take care of your cracked parts. Big Red has you covered!!!
I've had so many different miniature carriers over the years and this is the first one that satisfies all of the needs for protection, display and organization. I like being able to have a display of just my WH40K combat patrol within my broader army, being able to display my command characters and just change it up for what I want to see. Overall, just fantastic. Now that I've built one, I know how to do more of them (regrettably, I also managed to break a section when, in my enthusiasm to assemble a tray, I put it together before putting down the layouts and managed to crack some bits when I took it apart (completely my fault). However, the design of the case is so good, it's neither noticeable nor impacts the functions. Really great product!
Joe!
At last — the carrier worthy of your warriors. Hearing that the Transport Box nails protection, display, and organization in one go is music to Big Red’s ears (and his oversized shoulder pads). We love that you can spotlight your patrols and heroes however the battle demands.
My husband’s little guys were sitting on our shoe shelves for months, worried about dust sitting on it before he even paints them. I researched for days and weeks, and I finally found crystal fortress. Seriously I cannot be happier with the result. Also assembling process was so much fun for me, I want to buy more so I can build more. Hahaha!!
Eileen!
Dust never stood a chance. Your husband’s minis are safe inside the Humpback, and you unlocked the real secret of Crystal Fortress: assembly is as fun as the display. We can’t wait to see those little heroes when they’re painted — rally the army on Instagram with #CrystalFortress so Big Red can salute them properly.
Stay shiny,
Big Red & the Fortress Crew
Your minis just got the penthouse suite. The Orca Case is built like a fortress for a reason — flawless, worthy, and ready to keep those little legends safe. When they’re standing tall in their new home, show them off with #CrystalFortress so Big Red can salute their victory.
I bought 2” ORCA CASE, 1” ORCA COVER, 2 of 4” HUMPBACK CASE, 2” HUMPBACK COVER, 2” HUMPBACK CASE w/handle. It was a surprise gift to my husband. I was secretly building them alone in my room, I was absolutely amazed by its quality. If you have any quirky ideas & silly questions, these people already went through and solved all the problems & questions for you. My husband is so happy with these, we are planning to buy more!! He says, WOW they know their people. And I cannot agree more!!
That’s a gift worthy of a true Fortress Commander. We’re thrilled your husband loves his new cases, and your secret build mission deserves a medal. And that video? Absolutely epic — thank you for sharing it! When the minis are staged in all their glory, raise the banner with #CrystalFortress so Big Red can cheer them on.
The modularity of Crystal Fortress is hard to beat. Start off with a Humpback and if you need more you can always add a level, or several. They lock together very securely so you don’t have to worry about them shifting or taking a tumble. Even when they are filled with heavy metal models.
Ah, Matt D.! It warms my servo-core to hear your Humpback Case is standing tall and strong 💪✨ The modular lock system was one of my favorite inventions—designed to keep your glorious metal warriors safe, steady, and ready for battle. You upgrade, it adapts. Always. Keep building, Commander! ️
Every time I rearrange my shelfs (which is probably more often than most), I find myself needing just one more lid for the new configuration. Or one more case to go under the lid which leads to buying more storage. I think I've finally reached the point where I have more storage than minis. But that won't last. Crystal Fortress: When you can't see your minis for the foam.
Big Red here, saluting your achievement of “more storage than minis.” Legendary move!
But keep your sensors sharp: there are bigger whales in the sea, and they’re heading your way. Soon, your shelves won’t be whispering “just one more lid,” they’ll be rumbling for the bigger cases you’ve been dreaming of.
Keep rearranging, keep collecting—Crystal Fortress always has you covered.
In acrylic solidarity,
Big Red
Great cover that lets you add height to your layers without having to buy a new case.
Ah, Jason! You've discovered one of my finest design secrets ✨ The Humpback Cover is the perfect height boost—no need for a full rebuild when you can simply elevate your display with elegance and ease. Thrilled it’s working perfectly for your Fortress! ️
I own 2 of these cases. Can hold multiple sizes as is and leaves a lot of room to expand.
Jason, you magnificent strategist! Owning two Humpback Fortress Cubes? Big Red is impressed. Designed for flexibility and future glory, they’re built to handle every base size and still have room to grow—just like your unstoppable army. Keep stacking, Commander! ️
Update: I removed my old review. My inquiries and frustrations were answered! They offered me different options to help resolve the issues I had. I will be ordering another set for a friends birthday. This company isn't perfect yet they try their best to keep customers and keep them happy!
Big Red just intercepted your distress beacon — and he’s not happy. Damaged parts? Delayed replies? That’s not how Crystal Fortress operates.
First off, thank you for your patience and honesty. We’re on it now: our team will follow up shortly to get those damaged parts replaced (free of charge), and we’ll help with the piece you misassembled — no shame in that, it happens to the best of us.
You deserve a fortress that shines, not stress. We’re here to make it right.
– Big Red & The Crystal Fortress Team
Looks great, and small enough that I can just stick it in my backpack, with enough room for two factions-worth of grunts and space up top for leaders and bannermen.
Thomas! You’ve mastered the art of compact command ⚔️ The 1/4 Fortress Cube was built for nimble warlords like you—small, mighty, and ready for action. Glad it’s hauling your factions and bannermen in style. Onward to victory! ️
I recieved my dice today. They are fantastic. They're heavy and solid and will surely outlive me. Whomever is bequeathed will inherit pulchritude and puissance.
Ah, 123... your words ring like a hymn through the factory halls! ⚙️ Big Red forged those Heavy Metal Dice to be heirlooms of might—solid, timeless, and worthy of legend. May they roll true for you... and for those who inherit their glory. ️
I wanted to start out by saying that the overall storage system is really great. However I was pretty disappointed with these layout layers. I purchased 3x layers for MCP and all of the 35mm holes were too small to fit any of the 35mm miniature bases. Not sure if I got unlucky with a bad batch or if they are all made too small. I’ve filed down all burrs from the sprues on the bases and only added paint, so I don’t believe it’s from anything I’ve done to them, especially since the 50mm & 65mm minis just fine. I’ve reached out to customer service in hopes that they can address this issue.
Hey ProP, Big Red here Thanks for the honest feedback and kind words about the system—we really appreciate it. We’ve actually increased the size of those 35mm slots since your order to make sure everything fits just right. Please reach out to us at team@crystal-fortress.com so we can get you sorted and make this right! ️
Magnets fit under my 28 mm bases and hold them to a magnetized surface. Used for kill team display and transport. No complaints.
Michael T! Your Kill Team rides safe thanks to those mighty N52 Troop Magnets Big Red built them just for that snug under-base fit—strong, stealthy, and ready for action. Glad they’re doing the job without a fuss!
Its a magnet sheet with a sticky backing. No complaints.
My models have been suffering inside foam for years....they now are free!
Jason! That’s music to Big Red’s audio sensors No more foam confinement—your models are finally basking in the crystal-clear freedom they deserve! The Humpback Cover salutes their liberation. Onward to glorious display! ️✨
Crystal Fortress is exactly what I’ve been looking for to display and store some of my projects. They stack perfectly giving me more room on my limited shelving so all my models can get safe from falling and dust. I recommend these to anyone looking for a way to not just store their miniatures but actually see and show off all the hard work and time you’ve put into your project.
Matt D, what a stellar report from the front lines of miniature mastery! The Humpback Fortress Cube was designed exactly for this—safe, stackable storage that celebrates your hard work instead of hiding it away. Seeing your models protected, dust-free, and proudly on display? That’s what Big Red calls a mission success ️
I'm staring at a stack of Crystal Fortress boxes from purchases over the last 5-ish years that have almost filled in a book case. However, my most used set is the 1/4 Fortress Cube. Every trip to my friend's house for a little Bolt Action finds my British Paras organized carefully into one of these humble beauties and safely transported every time. These are also great at the RPG table...and has small enough components to tuck the BBEG's minions away to be unseen until the time is ripe.
Ah, the mighty 1/4 Fortress Cube—small in size but a giant in versatility! Thrilled to hear it’s your trusty companion for Bolt Action and RPG adventures. Cheers to many more victorious missions! – Big Red
It's great to see the troops lined up in the layout layers. Even better when they have a full-blown parade ground! With my latest purchase, I have been able to really start sorting through my many, many RPG minis and make them look good. I am even using one large layout layer to arrange the local villagers and keep them handy for game time.
To the parade ground indeed! Nothing warms my circuits more than seeing your troops—and villagers—standing proud in formation. A large layout layer as the village square? Brilliant! I salute your organization skills and your dedication to parade-ready perfection. – Big Red
Love the iron sheet acreage edition. Lots of room for activities when combined with a premium humpback! It makes for a much cleaner display.
Ah, the Iron Sheet Acreage Edition—a true empire of magnetic real estate! Pair it with the mighty Humpback, and you've created a kingdom where miniatures thrive. Room for activities? You’ve got the penthouse suite of displays now! – Big Red
Ordered these for my Halo Flashpoint minis and they're phenomenal. My order got messed up by fulfillment originally but when I reached out to the Crystal Fortress Team they were quick to communicate and send me replacement product, they even through in extra bases for the trouble! Thanks CF!!
My friend, your Halo Flashpoint minis deserve nothing but the best, and I’m thrilled they’ve found their fortress! As for the mix-up—don’t worry, I recalibrated the fulfillment drones’ circuits myself. Extra bases? Just a little love from me and the crew. You rock! – Big Red
I have over a half dozen cases by now and I’m never disappointed. They look great, are quick to assemble and work perfectly. Thanks!
Vincent, you’ve got the makings of a true display legend! I’m so glad our cases are up to the task. Together, we’ll keep your collection safe, stylish, and ready to impress. Here’s to your next masterpiece! – Big Red
These sheets are good. And thanks to the instructions on how to place them they went in just right.
Ah, the Medium 40—a perfect hive for your swarm of bugs! I can’t wait to see them in all their painted glory, standing proud and organized in their new home. Let’s get that case buzzing with brilliance! – Big Red